Product Catalogue & OM Architect
du has recently embarked on a Business Transformation Journey to meet future business challenges and opportunities, and build a modern Telco capable of competing in the future.
Through the build-up of a brand new, solid and flexible Business Support Systems (BSS) stack as well as the establishment of an agile and adaptable organization, we aim to:
Greatly enhance our ability to offer relevant and customized products and services to our customers
Launch new business models that address continuously evolving market needs
Deliver impeccable and consistent experience across all channels and provide a best-in-class Customer Experience
Significantly improve our Time-to-Market through a more agile IT architecture
Accelerate our digital footprint to reach out digital ambitions
Enhance our ability to exploit emerging technologies and adjacent markets
Build a new way of working within the organization (Agile, DevOps, …)
Drive a high performance culture
Simplify our core processes and work in a more agile manner
To achieve all of that, du has launched a multi-year Greenfield Transformation Program.
The target state for the Program is to transform and enhance current business, technical and organizational capabilities and build new ones required to succeed tomorrow and in the years to come.
du is structuring its Program across the following: Business readiness, Technical readiness, Organization & Process readiness and Business Transformation / Program Management Office.
CPC [centralized product catalog] and OM [order management] are fundamental building blocks for the definition of business products [consumer, business, etc.] and rapid go-to-market product launches. The position that is sought will be responsible for target architecture of centralized product catalog and catalog driven order management solution.
As part of the GF Business Transformation, we are aiming for a transformation within 3 key areas:
Business: Advanced business capabilities, new revenue streams, new business models, enabling business autonomy, time-to-market, …
Technology: Resilient and flexible IT architecture, Innovation & adoption of emerging technologies, vendor partner effectiveness, …
Organization: Agile way of working, empowered teams and a collaborative culture, a results-driven culture where accountability is key, and a process-driven organization based on a high degree of automation.
The key purpose of the role is to have a go-to person for product modelling and customer order management for consumer/enterprise and fixed/mobile propositions. By extension the role also includes the introduction of 3rd party non-telco product bundling.
The role entails working closely with the Digital, Customer Experience and Product & Portfolio Management teams to design and deliver the MVP products. The person taking on the role will also be expected to work on the product portfolio rationalization and simplification program.
The role is expected to be 50:50 technical and business facing.
Define target solution, technology selection, integration points
Define all phases & track what needs to be implemented supporting and aligned with business launch phases
Product definition meta-models and order management fulfillment flows. Where necessary extend to assurance flows
Scope the tracks and hand-over to implementation teams to deliver
Legacy and new stack co-existence
Contractual scope documents
High level design artefacts & approvals
With vendors and delivery teams: LLD artefact generation and approvals
Define & design according to integration KPIs
Technology strategy and vision, technology roadmaps, technology maturity review, design assurance & technical governance
| Milestones: M1 - Completion of initial technical scope of work documents, integration touchpoints for inclusion into TCO analysis M2 - Align solution with Segment phasing and product portfolio. Scope CPC and COM solution accordingly M3 - Finalize selection of RFP vendor M4 - Closure of detailed technical and non-technical scope documents especially related to integration – contractually binding engagements M5 - Define delivery tracks for implementation team to undertake in alignment with e2e program M6 - Multi-phase launch plans/go-live are strictly adhered to for your specific track Responsibilities:
Ensures delivery teams adhere to designs and architecture captured in the Enterprise Architecture (EA) repository Technical Skills (Required):
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